Effective Date: 11 April, 2026

At DKZON, we strive to ensure that your orders reach you as quickly and safely as possible.

  • Processing Time: All orders are processed and dispatched within 24-48 hours of order confirmation.
  • Delivery Estimates: Standard shipping across India typically takes 5 to 7 business days depending oShipping & Delivery Policy
  • Effective Date: 11 April, 2026
  • At DKZON, we strive to ensure that your orders reach you as quickly and safely as possible. We utilize a combination of professional logistics services and manual fulfillment to serve you efficiently.
  • Processing Time: All orders are processed and dispatched within 24-48 hours of order confirmation.
  • Delivery Estimates: Standard shipping across India typically takes 5 to 7 business days depending on your location and the selected shipping method.
  • Shipping Methods: We partner with trusted logistics providers such as Shiprocket and Delhivery to ensure reliable nationwide delivery. In certain cases, we may also utilize Manual/Self-Shipping methods to ensure timely arrival or to accommodate specific customer requirements.
  • Shipping Charges: Shipping fees (if any) are calculated at the checkout page based on the destination, weight, and order value. We offer free shipping on selected products and special offers as displayed on our website.
  • Tracking Your Order: Once your order is dispatched, you will receive a tracking link via SMS or Email. Whether your order is shipped via Shiprocket, Delhivery, or our internal dispatch team, you will be able to track your shipment in real-time using the provided details.
  • Damaged or Tampered Shipments:
    • We request all customers to inspect the package upon delivery.
    • If you notice that the package is damaged, tampered with, or opened, please do not accept the delivery.
    • Unboxing Video: For any transit damage claims, we strongly recommend recording an unboxing video. This is mandatory for us to expedite your replacement request with our courier partners or internal team.
  • Delayed Delivery: While we work with reliable logistics partners and maintain internal oversight, we are not responsible for delays caused by unforeseen circumstances such as weather, regional transport strikes, or remote location accessibility.n your location.
  • Shipping Charges: Shipping fees (0) are calculated at the checkout page based on the destination and order value. We offer free shipping on selected products/offers as displayed on the website.
  • Tracking Your Order: Once your order is dispatched, you will receive a tracking link via SMS or Email. You can use this link to track your shipment in real-time.
  • Damaged or Tampered Shipments:
    • We request all customers to inspect the package upon delivery.
    • If you notice that the package is damaged, tampered with, or opened, please do not accept the delivery.
    • Unboxing Video: For any transit damage claims, we strongly recommend recording an unboxing video. This helps us expedite your replacement request with our courier partners.
  • Delayed Delivery: While we work with reliable logistics partners, we are not responsible for delays caused by unforeseen circumstances such as weather, strikes, or remote location accessibility.