1. Privacy Policy (Privacy Policy)

Effective Date: 10 April, 2026

Dkzon (dkzon.com) par hum aapki privacy ka poora dhyan rakhte hain.

  • Data Collection: Hum aapka naam, address, mobile number aur email collect karte hain taaki order deliver kiya ja sake.
  • Third-Party Sharing: Hum aapka data sirf delivery partners (jaise Shiprocket) aur payment gateways ke saath share karte hain.
  • App Usage: Hamara Android WebView App aapke device ki basic information (jaise connectivity status) ka upyog behtar experience ke liye karta hai.
  • Cookies: Hum LiteSpeed aur Google Analytics ka upyog site ki speed aur traffic samajhne ke liye karte hain.

2. Terms and Conditions (Niyam aur Shartein)

  • Usage: Is website ka upyog wahi log kar sakte hain jo valid order place karna chahte hain.
  • Product Info: Hum perfumes aur electronics ki sahi jankari dene ki koshish karte hain, lekin screen settings ki wajah se colors mein halka farq ho sakta hai.
  • Accounts: User apne account aur password ki security ke liye khud zimmedar hoga.
  • Pricing: Dk Shopzon ke paas kisi bhi waqt prices badalne ka adhikaar hai.

3. Shipping & Delivery Policy (Delivery Policy)

  • Delivery Time: Order confirm hone ke baad delivery mein 7 se 10 working days ka samay lag sakta hai.
  • Free Shipping: Hum select products aur locations par Free Home Delivery dete hain.
  • Tracking: Order dispatch hone ke baad aapko tracking ID di jayegi.

4. Return and Replacement Policy (Return Policy)

  • 7-Day Return: Defective ya galat product milne par aap 7 din ke andar return request daal sakte hain.
  • Replacement: Agar product damage halat mein mila hai, toh hum use Replace karke denge.
  • Non-Returnable Items: Kuch specific electronics ya hygiene-related perfumes Non-Returnable ho sakte hain. Iska zikr product page par hoga.
  • Condition: Return ke waqt product ka original tag aur packing hona zaroori hai.

5. Cancellation Policy (Order Cancel Policy)

  • Before Dispatch: Agar order abhi tak dispatch nahi hua hai, toh aap use turant cancel kar sakte hain.
  • After Dispatch: Ek baar order courier partner ko hand-over hone ke baad cancellation possible nahi hoga (is halat mein aapko delivery reject karni hogi).
  • Refund: Cancelled prepaid orders ka paisa 5-7 working days mein aapke original payment method mein wapas aa jayega.

6. Vendor Policy (Third-Party Vendor)

Responsibility: Vendor products ki quality aur warranty ke liye wahi vendor zimmedar hota hai, halanki Dk Shopzon customer support mein poori madad karega.

Dk Shopzon Products: Hum apne brand ke premium perfumes khud sell karte hain.

Marketplace: Hamari site par Third-Party Vendors bhi apne products list karte hain.